Privacy policy
How we collect, use and protect your information — and the choices you have.
This policy explains how CopperGardenCo ("we", "us") handles personal information when you visit this website, contact us or place an order. We keep the data we collect to a minimum and only use it for the purposes set out below. Last updated: 1 June 2026.
Who we are
CopperGardenCo is a copper-tape store operated by Evergreen Goods Ltd, a UK-based retailer. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), Evergreen Goods Ltd is the "data controller" for the personal information described in this policy. You can reach us at:
- Evergreen Goods Ltd, Unit 4-5, TORC MK, Chippenham Drive, Kingston, Milton Keynes, Buckinghamshire MK10 0BZ
- Email: info@evergreengoods.com
- Phone: 0208 058 0338
Information we collect
- Order & contact details — your name, email address, delivery and billing address and phone number, provided when you order or get in touch.
- Order information — the products you buy, order value and order history.
- Payment information — card and payment details are entered during our secure checkout and are processed by our payment provider. We do not store your full card number on this website.
- Technical & usage data — basic information your browser sends automatically, such as IP address, device and browser type, and the pages you view, used to keep the site secure and working.
How we use your information
- To process and dispatch your orders and provide customer support.
- To respond to messages you send us through the contact form or by email.
- To operate, secure and improve this website.
- To meet our legal and accounting obligations, such as keeping records of sales.
We rely on the following lawful bases: performance of a contract (to fulfil your order), legitimate interests (to run and protect our business), consent (where required, for example certain cookies), and legal obligation (for tax and accounting records).
Checkout & payment
When you check out, your order and payment are processed through a secure, hosted checkout and payment service. You may be redirected to that service to complete your purchase. Those providers process your information as needed to take payment and confirm your order, under their own privacy terms and appropriate safeguards.
Cookies
We use a small number of cookies and similar technologies that are necessary for the site to function — for example to remember the contents of your basket and to keep your session secure. You can control or delete cookies through your browser settings; blocking essential cookies may stop parts of the site, such as the cart and checkout, from working properly.
Sharing your information
We share personal information only where necessary, with:
- Payment and checkout providers, to take payment and confirm orders.
- Delivery and fulfilment partners, to dispatch your order.
- Service providers who host and maintain this website.
- Authorities or advisers where we are required to by law.
We never sell your personal information.
How long we keep it
We keep order and transaction records for as long as needed to provide our service and to meet legal and tax requirements (typically six years for financial records). Contact-form messages are kept only as long as needed to deal with your enquiry.
Your rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information where there is no legal reason to keep it.
- Object to or restrict certain processing, and to request data portability.
- Withdraw consent at any time where we rely on consent.
To exercise any of these rights, email info@evergreengoods.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
Children
This website is not directed at children, and we do not knowingly collect information from anyone under 16.
External links
Our site may link to other websites. We are not responsible for the privacy practices of those sites, so please review their policies.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page with a revised "last updated" date.
Contact us
For any privacy question or request, email info@evergreengoods.com or use our contact page.